- Fundraising solicitations on behalf of the Foundation will:
- be truthful; and
- accurately describe the its activities and the intended use of donated funds.
JPCHF: The mission of Jim Pattison Children’s Hospital Foundation is to raise funds for the enhancement of maternal and children’s healthcare in Saskatchewan and Jim Pattison Children’s Hospital.
The Foundation embraces the following core values that reflect the way we work toward our mission, with each other, and our community. These values were developed and adopted by Foundation staff.
Ethics & Trust: We commit to the highest standards of conduct and ethical practice in all of our endeavours and fulfill our promises to our stakeholders.
Respect & Teamwork: We are inclusive and supportive, both internally and externally, in our work together.
Excellence & Communication: We create an environment where communication, learning, initiative, and creativity flourish. We encourage personal and collective accountability and manage risk in our pursuit of excellence.
- The Foundation will not make claims that cannot be upheld. It will refrain from using marketing materials or making representations that could be misleading. The Foundation will not exploit its beneficiaries. It will be sensitive in describing those it serves (whether using graphics, images or text) and fairly represent their needs and how these needs will be addressed.
- JPCHF formally established its Ambassador Program in 2017. The Ambassador Program is the Foundation’s primary means of capturing and relaying the stories of patients and families for fundraising and awareness purposes.Ambassadors either self-select or are identified by a staff member within maternal or pediatric services. When a patient or family is referred to JPCHF, the Foundation follows protocol to ensure that privacy legislation and hospital policies and procedures are followed. A consent form is completed for all new ambassadors who have agreed to share their story along with a photo/video release form for promotional material.Ambassadors serve by sharing their personal stories in Foundation publications, such as proposals, newsletters, brochures, web, and social media as well as through print and electronic media. Patients and families are also called upon to act as spokespeople for media or public events that require a personal story.When an ambassador is selected for an event, the Foundation will ensure that the ambassador is fully briefed about the event or project. JPCHF is sensitive to the changing circumstances of the ambassadors, and will pull a story from circulation in order to respect family wishes and privacy.As part of the program, ambassadors receive:
- A special welcome kit
- Ambassador certificate
- Customizable personal fundraising page
- Name tag
When the Foundation conducts online solicitations, its practices will be consistent with or exceed the provisions of the Canadian Code of Practice for Consumer Protection in Electronic Commerce, which is downloadable. The Foundation is responsible for ensuring compliance with the Canadian Code of Practice for Consumer Protection in Electronic Commerce.
- When the Foundation conducts face-to-face solicitations, including but not limited to door-to-door campaigns or street-side fundraising, its practices shall include measures to:
- provide verification of the affiliation of the person representing the Foundation; and,
- secure and safeguard any confidential information, including credit card information, provided by donors.
All employees and relevant third party organizations sign agreements with confidentiality provisions in place to ensure that volunteer information is not accessed, disclosed or shared more widely than is necessary to achieve the purpose for which it was gathered. We also take measures to ensure the integrity of this information is maintained and to prevent its being lost or destroyed.
- Volunteers, employees and third party consultants/solicitors who solicit or receive funds on behalf of the Foundation shall:
- adhere to the provisions of the Imagine Canada Ethical Fundraising and Financial Accountability Code;
- act with fairness, integrity, and in accordance with all applicable laws;
- adhere to the provisions of applicable professional codes of ethics, standards of practice, etc.;
- cease solicitation of a prospective donor who identifies the solicitation as harassment or undue pressure, or who states that he does not wish to be solicited; disclose immediately to the Foundation any actual or apparent conflict of interest or loyalty; and
- not accept donations for purposes that are inconsistent with the Foundation’s objects or mission.
As appropriate JPCHF agreements contain provisions and ensure compliance with the above. Where appropriate, JPCHF conducts training sessions to ensure a full understanding of the intent of the Imagine Canada Ethical Fundraising and Financial Accountability Code.
- The Foundation will provide, upon request, its best available information on the gross revenue, net proceeds and costs of fundraising activities. The Foundation requires all requests for information to be submitted in writing. To ensure the accuracy of any financial information, JPCHF provides information based on audited financials. Audited financials are available August 1 for the fiscal year ending on July 31st.
- The Foundation shall not, directly or indirectly, pay finder’s fees, commissions or percentage compensation based on contributions. The Foundation adheres to the Imagine Canada Ethical Code program with regard to compensation of its staff and consultants.The Compensation Philosophy approved by the Board of Directors states:
- compensation must be competitive in order to attract and retain highly competent staff
- compensation practices will be in keeping with the best practices for the management of complex professional organizations, with special reference to comparable philanthropic organizations in North America
- compensation is tied to the achievement of both strategic and operational goals with the overall aims of enhancing philanthropic relationships, moving the Foundation towards organizational excellence and meeting or exceeding financial targets
The compensation philosophy is in place for the Foundation to achieve its business objectives:
- attract and retain outstanding talent in fundraising, grant making and corporate and administrative support
- encourage excellent performance at the organizational and individual employee levels
- When undertaking cause-related marketing in collaboration with a third party, we shall disclose how we benefit from the sale of products or services. The Foundation will disclose this information upon request. Inquiries regarding dollars raised through Children’s Miracle Network are directed to their Canadian office.
- We protect donor personal information and adhere to all legislative requirements with respect to protecting your privacy. We do not rent, sell, or trade our mailing lists. Information provided will be used to deliver services and to keep donors informed and up to date on our activities. If at any time a donor or prospective donor wishes to be removed from our mailing list, they may simply contact us at 1-888-808-5437 or email@example.com and we will gladly accommodate the request.
- The Foundation’s governing board will be informed at least annually of the number, type and disposition of complaints received from donors or prospective donors about matters that are addressed in the Imagine Canada Ethical Fundraising and Financial Accountability Code. A report is provided by the CFO/COO for distribution to the Board of Directors at the next subsequent meeting.
- The Foundation’s financial affairs will be conducted in a responsible manner, consistent with the ethical obligations of stewardship and all applicable law.
- All donations will be used to support the Foundation’s objects, as registered with CRA.
- All restricted or designated donations will be used for the purposes for which they were given unless the Foundation has obtained legal authorization to use them for other purposes. Alternative uses will be discussed where possible with the donor or the donor’s legal designate. If the donor is deceased or legally incompetent and the charity is unable to contact a legal designate, the donation will be used in a manner that is as consistent as possible with the donor’s original intent. If necessary, the charity will apply to the courts or the appropriate regulatory body to obtain legal authorization to use the donation for other purposes.
- Annual financial reports are necessary to achieve transparency and accountability to donors and the public. All charities issuing receipts should produce them and make them easily accessible. They should:
- be factual and accurate in all material respects;
- disclose the gross amount of fundraising revenues (receipted and non-receipted);
- disclose the total amount of fundraising expenses (including salaries and overhead costs);
- disclose all donations that are receipted for income tax purposes;
- disclose the total amount of expenditures on charitable activities (including gifts to other charities);
- segregate undesignated and designated funds (for aggregate amounts over $100,000);
- identify government grants and contributions separately from other donations (for aggregate amounts over $100,000); and
- Financial Statements should be prepared in accordance with Part III of the Chartered Professional Accountants of Canada (“CPA Canada”) Handbook – Accounting, which sets out generally accepted accounting principles for not-for-profit organizations in Canada, in all material respects (or disclose a discrepancy between the practice and GAAP).
The Audit and Finance Committee of the Board of Directors is responsible for monitoring and reporting to the Board of Directors with respect to all matters pertaining to the financial integrity of the Foundation. The Committee:
- Monitors the ongoing financial and operating performance of the Foundation through periodic reviews of trends and variances to the Business Plan and prior periods.
- Reviews with management any emerging practices or legislation that may materially impact the financial performance of the Foundation.
- Ensures that there are processes in place for the development of the annual business plan of the Foundation. Review and approve the financial assumptions used by management in developing the annual business plan and any strategic plan and long range forecasts, and make recommendations to the Board of Directors with respect thereto.
- Reviews business cases of new significant foundation activities prior to going to the board for approval.
- Ensures that management has appropriate internal controls in place including policies and procedures to manage the assets and operations of the Foundation.
- Reviews the annual financial statements of the Foundation together with the External Auditor’s report prior to presentation to the Board of Directors and make recommendations to the Board with respect thereto.
- Makes recommendations to the Board of Directors and through them to the members at the Annual General Meeting with respect to the appointment of external auditors. Meet with the auditors at least annually; approve fees and the scope of their external audit plan.
- Examines other matters as may be assigned by the board from time to time.
If the Foundation has annual revenue in excess of $250,000, the financial statements are audited by an independent public accountant. JPCHF Financial Information included in the Annual Report and Financial Statements have been prepared by management in accordance with Canadian generally accepted accounting principles and are audited and signed by an independent accounting firm appointed by the Foundation’s Board of Directors.
- The cost-effectiveness of the charity’s fundraising programs will be reviewed regularly by the governing board. No more will be spent on administration and fundraising than is required to ensure effective management and resource development. The charity will disclose its process for evaluating its spending. The Foundation maintains systems of internal accounting and administrative controls of high quality, consistent with reasonable cost. Such systems are designed to provide reasonable assurance that the financial information is relevant, reliable, accurate and complete, in all material respects, and that the Foundation’s assets are appropriately accounted for and adequately safeguarded.The Board of Directors is responsible for ensuring that management fulfills its responsibilities for financial reporting and is ultimately responsible for reviewing and approving the financial statements. The Board carries out this responsibility principally through its Audit Committee, whose members are appointed by the Board.Each year, the Foundation engages in a detailed planning process. The assumptions used for revenue and expense plans vary for each individual fundraising program. Each program submits detailed plans which are evaluated based on incremental improvements in both revenue and expenses. A detailed operating plan is reviewed by the Foundation’s Audit and Finance Committee and approved by our Board of Directors prior to the beginning of each fiscal year. Monthly operating statements track the performance to plan by fundraising program. Quarterly operating and financial statements are viewed by the Audit and Finance Committee and presented to the Board of Directors. Overall performance is measured against plan.The Foundation takes the additional step of having its public filings with revenue agencies formally reviewed by an external accounting firm whenever there is a material change to the filing requirements. This process is undertaken to ensure the filings by JPCHF are accurate and in full compliance with the intent of tax legislation.
- The Foundation will, upon request, disclose the revenue and expense assumptions for its fundraising activity as approved by its Board in its annual budget.JPCHF is a sophisticated and complex charity. In order to ensure responsible stewardship of its fundraising, investment and granting responsibilities, the Foundation will respond to requests regarding its best available information on the gross revenue, net proceeds and costs of any fundraising activity (including the fundraising costs categorizes as education and/or public awareness) as follows:
- Imagine Canada Ethical Code Request Form: As part of our reporting responsibility to the JPCHF Board of Directors, we are required to prepare an annual report of all complaints by external stakeholders. Questions or complaints may be sent to JPCHF by telephone, email, mail, or fax.
- Proprietary information: The information shared will include a confidentiality notice that states – due to the sensitive nature and potential for misinterpretation, this information is intended for your exclusive use and is not to be copied, disclosed, distributed or reproduced in any way. JPCHF reserves the right to consider certain material proprietary and not for public distribution.
- Financial information to be disclosed is audited revenues, expenses and net proceeds for fundraising programs. The audited financial information will be available on February 1 following the filing of the Foundation’s T3010 with the Canada Revenue Agency.
- If the Foundations investable assets surpass $1,000,000, an Investment Policy will be established setting out asset allocation, procedures for investment decisions, and asset protection issues.JPCHF: The Foundation’s Statement of Investment Policies and Objectives governs the investment management of the Foundation’s endowment and is intended to provide guidance to investment advisors.Funds to be invested by the Board include all endowment funds, and restricted and unrestricted charitable gifts.The primary investment objectives of the Fund are (1) to preserve the capital, (2) to attain an average real total return (net of investment management fees) of at least 5 per cent over the long term running five year periods) (3) together with other sources of funding, to support the grants program and to comply with the required disbursement quota as determined by Revenue Canada (4) to allow for the distribution of endowment funds at the decided upon rate.The investment philosophy currently selected by the Investment Committee and approved by the Board is the long-term, value-oriented approach as described below. The long-term value-oriented investment philosophy was selected because the Investment Committee believes this approach will lead to good long-term results and is the most appropriate measure of fund performance. CRA has granted the JPCHF permission to accumulate funds for Jim Pattison Children’s Hospital until July 2019.A full copy of the Statement of Investment Policies and Objectives for JPCHF is available by request.
- If the Foundation receives, or anticipates receiving, gifts-in-kind of $100,000 or more in a year and has annual revenue in excess of $500,000, it will establish a Gift Acceptance Policy (including valuation issues) for the receipt of gifts-in-kind. All donations to Jim Pattison Children’s Hospital Foundation of $20.00 or more are receipted, acknowledged, and disbursed.Gifts include cash, securities, gifts-in-kind, and planned gifts such as bequests, life insurance and annuities, etc.Gift acceptance policies have been prepared by the Foundation that are in keeping with accepted accounting principles and Revenue Canada guidelines.In order to be receipted, all arrangements for acceptance of gifts-in-kind must be made through the Foundation in accordance with Canada Revenue Agency guidelines.
- Jim Pattison Children’s Hospital Foundation’s website uses SSL (Secure Sockets Layer) to establish an encrypted link between the server and the browser to ensure that any data transmitted remains private.
- GeoTrust’s QuickSSL Premium security certificate is used. Additional information can be found here and here.
- The encryption algorithm used by Jim Pattison Children’s Hospital Foundation website is SHA-256 with RSA Encryption.
- Jim Pattison Children’s Hospital Foundation does not store any credit card, or other sensitive information on our servers.
- Payments are processed through Jim Pattison Children’s Hospital Foundation website using IATS Payments.