- Fundraising solicitations on behalf of the Foundation will:
a. be truthful; and
b. accurately describe the its activities and the intended use of donated funds.
JPCHF: The mission of Jim Pattison Children’s Hospital Foundation is to raise funds for the enhancement of maternal and children’s healthcare in Saskatchewan and Jim Pattison Children’s Hospital.
The Foundation embraces the following core values that reflect the way we work toward our mission, with each other, and our community. These values were developed and adopted by Foundation staff.
Ethics & Trust: We commit to the highest standards of conduct and ethical practice in all of our endeavours and fulfill our promises to our stakeholders.
Respect & Teamwork: We are inclusive and supportive, both internally and externally, in our work together.
Excellence & Communication: We create an environment where communication, learning, initiative, and creativity flourish. We encourage personal and collective accountability and manage risk in our pursuit of excellence.
2. The Foundation will not make claims that cannot be upheld. It will refrain from using marketing materials or making representations that could be misleading. The Foundation will not exploit its beneficiaries. It will be sensitive in describing those it serves (whether using graphics, images or text) and fairly represent their needs and how these needs will be addressed.
3. JPCHF: JPCHF formally established its Ambassador Program in 2017. The Ambassador Program is the Foundation’s primary means of capturing and relaying the stories of patients and families for fundraising and awareness purposes.
Ambassadors either self-select or are identified by a staff member within maternal or pediatric services. When a patient or family is referred to JPCHF, the Foundation follows protocol to ensure that privacy legislation and hospital policies and procedures are followed. A consent form is completed for all new ambassadors who have agreed to share their story along with a photo/video release form for promotional material.
Ambassadors serve by sharing their personal stories in Foundation publications, such as proposals, newsletters, brochures, web, and social media as well as through print and electronic media. Patients and families are also called upon to act as spokespeople for media or public events that require a personal story.
When an ambassador is selected for an event, the Foundation will ensure that the ambassador is fully briefed about the event or project. JPCHF is sensitive to the changing circumstances of the ambassadors, and will pull a story from circulation in order to respect family wishes and privacy.
As part of the program, ambassadors receive:
When the Foundation conducts online solicitations, its practices will be consistent with or exceed the provisions of the Canadian Code of Practice for Consumer Protection in Electronic Commerce, which is downloadable.
JPCHF: Foundation is responsible for ensuring compliance with the Canadian Code of Practice for Consumer Protection in Electronic Commerce.
4. When the Foundation conducts face-to-face solicitations, including but not limited to door-to-door campaigns or street-side fundraising, its practices shall include measures to:
a. provide verification of the affiliation of the person representing the Foundation; and,
b. secure and safeguard any confidential information, including credit card information, provided by donors.
JPCHF: All employees and relevant third party organizations sign agreements with confidentiality provisions in place to ensure that volunteer information is not accessed, disclosed or shared more widely than is necessary to achieve the purpose for which it was gathered. We also take measures to ensure the integrity of this information is maintained and to prevent its being lost or destroyed.
5. Volunteers, employees and third party consultants/solicitors who solicit or receive funds on behalf of the Foundation shall:
a. adhere to the provisions of the Imagine Canada Ethical Fundraising and Financial Accountability Code;
b. act with fairness, integrity, and in accordance with all applicable laws;
c. adhere to the provisions of applicable professional codes of ethics, standards of practice, etc.;
d. cease solicitation of a prospective donor who identifies the solicitation as harassment or undue pressure, or who states that he does not wish to be solicited; disclose immediately to the Foundation any actual or apparent conflict of interest or loyalty; and
e. not accept donations for purposes that are inconsistent with the Foundation’s objects or mission.
JPCHF: As appropriate JPCHF agreements contain provisions and ensure compliance with the above. Where appropriate, JPCHF conducts training sessions to ensure a full understanding of the intent of the Imagine Canada Ethical Fundraising and Financial Accountability Code.
6. The Foundation will provide, upon request, its best available information on the gross revenue, net proceeds and costs of fundraising activities.
JPCHF: The Foundation requires all requests for information to be submitted in writing. To ensure the accuracy of any financial information, JPCHF provides information based on audited financials. Audited financials are available August 1 for the fiscal year ending on July 31st.
7. The Foundation shall not, directly or indirectly, pay finder’s fees, commissions or percentage compensation based on contributions.
JPCHF: The Foundation adheres to the Imagine Canada Ethical Code program with regard to compensation of its staff and consultants.
The Compensation Philosophy approved by the Board of Directors states:
a. compensation must be competitive in order to attract and retain highly competent staff
b. compensation practices will be in keeping with the best practices for the management of complex professional organizations, with special reference to comparable philanthropic organizations in North America
c. compensation is tied to the achievement of both strategic and operational goals with the overall aims of enhancing philanthropic relationships, moving the Foundation towards organizational excellence and meeting or exceeding financial targets
The compensation philosophy is in place for the Foundation to achieve its business objectives:
a. attract and retain outstanding talent in fundraising, grant making and corporate and administrative support
b. encourage excellent performance at the organizational and individual employee levels
8. When undertaking cause-related marketing in collaboration with a third party, we shall disclose how we benefit from the sale of products or services.
JPCHF: The Foundation will disclose this information upon request. Inquiries regarding dollars raised through Children’s Miracle Network are directed to their Canadian office.
9. We protect donor personal information and adhere to all legislative requirements with respect to protecting your privacy. We do not rent, sell, or trade our mailing lists. Information provided will be used to deliver services and to keep donors informed and up to date on our activities. If at any time a donor or prospective donor wishes to be removed from our mailing list, they may simply contact us at 1-888-808-5437 or firstname.lastname@example.org and we will gladly accommodate the request.
10. The Foundation’s governing board will be informed at least annually of the number, type and disposition of complaints received from donors or prospective donors about matters that are addressed in the Imagine Canada Ethical Fundraising and Financial Accountability Code.
JPCHF: A report is provided by the CFO/COO for distribution to the Board of Directors at the next subsequent meeting.